Returns & Exchanges
At FA Dumont, we are dedicated to ensuring your home and religious items meet your highest expectations. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a trackable shipping service to send your package back to our distribution center.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing